Waste Intelligence

Every pickup, on command.

Dispatch, the driver app, swaps, dump tickets, billing and a customer portal in one system, built inside a working roll-off company. One price for your whole crew.

Every screen on this site is the real software, shown with Ridgeline Roll-Off, a made-up company.

Dispatch board for a day of deliveries, swaps and pickups

Dumpster rental

Deliveries, swaps and pickups. Rental days, tonnage overages and online booking.

Private haulers

Commercial accounts on standing service, routes by day, and the billing that follows them.

Municipalities

Routes, container counts and plain reports for the people who answer to the public.

The product

One button does the paperwork.

From the phone call to the paid invoice, the work that used to take three people and a spreadsheet happens on its own.

Swap-outs

A swap is one button.

Press Swap-out and the replacement is booked, linked to the can it replaces, with everything the driver needs already on it. Nobody retypes an address or a gate code again.

Site, address, PO, gate code, placement notes and contact copied over
The old can's booked pickup cancelled for you
Sent to the same driver, with an alert on their phone
Invoiced at booking, or rolled into the customer's monthly bill
Bigger can, same price: one click upgrades the size and its included tons and days

A swap-out on the way, with its pricing and one-click actions

Dispatch and routing

Every driver's day, in order.

See the whole day on one board: deliveries, swaps and pickups by driver, and how many cans of each size are free, booked, out or in the shop.

Stops grouped by driver, in the order they'll run
Can counts by size update as stops are finished
Customer requests wait for you; nothing reaches a driver until you route it

Route planner with each driver's stops in order

Driver app

Built for a driver with gloves on.

Big buttons and the next stop on top. One tap tells the customer the truck is on the way, and one tap finishes the stop.

On my way: the customer gets a text and an email, once per stop
A proof photo and GPS location saved at every stop
Finishing a stop updates the yard's can count on its own
Runs in the phone's browser. Nothing to install

Driver app on a phone showing the day's stops

Dump tickets

The ticket files itself.

The driver photographs the scale ticket. The tons, ticket number and landfill are read off the photo, filed on the pull the load came off, and the invoice updates.

Weight read straight from the photo, no typing
On a swap, filed on the can that was actually hauled
The same ticket can't be counted twice
Overage tons land on the invoice by themselves

Finished order with the dump ticket weight filed on it

Billing

Invoices that keep up with the trucks.

Finishing a stop does the billing. Extra rental days are charged when the can comes back, and if the first invoice already went out, a follow-up is raised for you to send.

Who owes what, by how late, at the top of the page
Card, ACH, check and saved payment methods
Monthly billing for contractors with many cans

Customer portal

Your customers serve themselves.

Every customer gets their own portal, in your name and colors. They book, swap, pay and sign without calling the office, and the office keeps control of what matters.

Customer portal with cans on site and balance due

What customers can do

Order a dumpster: size, date, gate code, placement notes and site contact
Request a swap, a pickup, or another can at the same site
Set a standing swap schedule by weekday, and pause it when work stops
See every can on site, with its photo and how long it's been there
Move a pickup sooner, or ask for a later one
Pay several invoices at once, and save a card or bank account
Sign the rental agreement online
See tons over the included weight on every pull, and download a month of scale tickets
Upload W-9s, tax-exempt certificates and insurance certificates
Add their own people as Site, Billing or Admin users
Sign in with a code texted to their phone. No password to forget

What stays with your office

Site crews never see prices, invoices or balances. Only Billing and Admin users do
Nothing reaches a driver until your dispatcher puts it on a route
New orders and swaps need a signed agreement and a card or bank on file first
No same-day bookings: the portal books from tomorrow out
Keeping a can longer waits for your OK, and the customer gets a text either way
A pickup already on today's route, or placement once the can is down, can't be changed
Uploaded documents count only after your office reviews them
Only the sizes you choose can be booked online

Your brand

Your name and colors on every screen.

Your logo and colors run through the office, the driver app, the customer portal, invoices and texts. Your customers see your company, not ours.

Ridgeline Roll-Off, shown here, runs in blue.

And the rest of the office.

Office dashboard with today's numbers — Office dashboard

Container inventory by size and location — Containers

Customer record with contacts, sites and rentals — Customer records

One invoice with rental, tonnage and payments — Invoice detail

Leads inbox with call and text buttons — Leads inbox

Fleet with trucks and their paperwork — Fleet and paperwork

Texts and leads

On-the-way texts, and every new lead answered in seconds.

Office records

Truck paperwork, driver documents and bills to pay.

Online booking

Booking on your own site goes straight onto the dispatch board.

Your website

Built and hosted by us, on a domain that stays in your name.

Your website, yours to keep

We build and host your website, with booking that goes straight to dispatch. The domain stays in your name, and if you ever leave you take the site's files and all your data with you.

See one we built: spdumpsters.com

Coming from DRS?

We move your customers, open rentals, invoices and balances across. You send us the export; we do the rest. Built on a real route: Refuse Command runs a working roll-off company every day.

Pricing

$400a month

Plus 1% of the payments you collect through Refuse Command.